Manage Schools

You can view your Testwise account details in the Manage School functional area.

You can make changes to some of the information displayed on this screen. Any changes you do make here will affect all Testwise Users in your organisation. This includes the Parent Account Name, which appears on every screen on your platform and the Account Logo, which can be displayed on the cover page of reports.

Account details contain two different types of information:

  • Account Contact Details - These can be used to identify and contact your organisation, if required. These details include Account Name, Customer ID and Key Contact Email.

  • Report Details - These will be used each time a Report is generated. These details include Academic Year and Account Logo. 

Note: You can only access the 'Manage School' functional area if you have the relevant permissions. The School Administrator role can access this area, but the Teacher role does not have access to this area.

How to View or Change your Account Details

Account details can be edited at any time if details are incorrect or out of date. These edits require the User making the changes to be logged in as one of the following roles:

  • School Administrator

  • Limited School Administrator

  • Cluster Administrator

To View or Change the School Account Details:

  1. Click Manage School Manage Schools Button Icon on the Testwise home screen. This will display a list of all existing schools associated with the account in the Schools list.

  1. Click Edit School to display the Edit School page.

Note: If not immediately visible, click the 'ellipsis' Ellipsis Horizontal Button Icon to reveal all available functions for the School. Select Edit School.

  1. Some fields can be updated, while some can only be viewed (read-only will be greyed out).

  1. Make changes to any of the available fields. Fields available for edit vary depending on your school location and type.

Note: Fields marked with an asterisk (*) are mandatory, you will not be able to save changes if these fields are not completed correctly.

  1. Click Save Save Button Icon once you have finished viewing or changing information on the Edit School page. Any changes that you have made will now be saved to the school account details.

Note: Multiple Testwise accounts cannot be merged, however the organisation name on an older account can be updated to make it clear which account to use.