Close Sittings

You can close a live sitting at any time and for any number of reasons, including the following:

  • The sitting was created in error and is no longer required.

  • You do not want the credits that will be used for the sitting to be deducted from your available credits at the time.

  • A sitting has started and you know that one or more of the participating students will not be logging into the Test Lobby to take their test(s), and you want the credits for these students to be returned to you.

The following will occur when you close a sitting:

  • All the credits for all the tests that students have not yet started will be returned to the total number of credits available to you.

  • All unused access codes will be disabled, which means they can no longer be used by students to log into the Test Lobby.

  • Students who have already started their tests will still be able to complete their tests after the sitting has been closed.

Once you have closed a sitting, you can no longer view or change its details. 

How to Close a Sitting

  1. Click Sittings Sittings Button (1) on the Testwise home screen. All existing sittings are displayed in the Sittings list. See Understand Sitting Details for information about each column that is displayed here.

  1. Find the sitting that you want to close.

Note: If required, use the Search Bar Search Icon to find a specific sitting by name.

  1. Click View Progress View Progress Button next to the sitting name in the 'Action' column. This will display the Sitting Progress page of that sitting. It will consist of the student(s) participating in the sitting and their progress.

Note: If not immediately visible, click the 'ellipsis' Ellipsis Horizontal Button Icon to reveal all available functions for a sitting. Select View Progress.

  1. Confirm that the status of the Student users who will not be taking the tests is 'Not Started'. This will ensure that these students will have their credits returned to the total number of available credits.

Note: Students who have started their test(s) will have 30 days to fully complete the testing process, even where a sitting has been closed.

  1. Click Close Sitting Close Sitting Button and click Yes Yes Button to confirm the closure of the sitting.

Note: All unused access codes will be disabled once the sitting has been closed. They can no longer be used by students in the Test Lobby.

  1. The Sitting will now have the 'Closed' status Closed Sitting Status Icon in the Sittings list.

Notes:

  • Any student who did not start the test will have the credits allocated to them returned to the total number of available credits on the account. Credits allocated to students who started or finished the test(s) will not be returned.

  • A closed sitting cannot be edited.

  • Sittings cannot be deleted, however they can be deactivated to remove them from the Sittings list.