Unexpected incidents during a test session
As with paper tests, should anything unexpected occur during the test session, the incident should be recorded.
If there is a failure in your computer system while pupils are ta king a sub-test, it will not be possible to re-enter the sub-test at the point at which the failure occurred. In this instance, pupils will need to re-take the entire sub-test. If pupils complete a sub-test and the results are stored and then the system fails, it may be possible to retrieve results, and therefore reports, from the GL Assessment back-up server.