Restore Deactivated Students
When you restore a deactivated Student user, it means that they will reappear in the Students list, with all the details that were previously associated to them. Any test results will also be available as these are not deleted when a student is deactivated but are hidden from view.
Once a deactivated Student user has been restored, they can use the platform like any other student. They can be added to sittings, complete tests and their test results are included in reports.
You can reactivate individual Student users or bulk reactivate multiple students at once.
How to Reactivate Individual Students
Reactivating an individual student that was previously deactivated means that the student will now be displayed in the Students list again. As a result, they can now be added to sittings to take tests and assessments, their results will also be included in reports.
Click Students
on the Testwise home screen. All existing Student users are displayed in the Students list here.Select the Show Deactivated Students checkbox
above the Student list to view all deactivated students.Find the student(s) you want to reactivate by selecting the checkbox
on the left of the student's name. You can select multiple students at once if required.
Note: The checkbox will turn purple with a tick 
when selected.
Click Reactivate
to continue with the reactivation of the selected student(s). This is displayed above the Students list.
A pop-up will appear, click Reactivate
to confirm the reactivation of the selected students.
Note: The reactivated student(s) will now appear in the Students list.
Deselect the Show Deactivated Students checkbox
to view the Students list again.
The reactivated student(s) will now be displayed in the Students list where they can now be added to sittings to complete tests/assessments. Their details can also now be edited if required.
How to Bulk Reactivate Students
Reactivating students in bulk allows for a large group of students to be reactivated at once.
Click Students
on the Testwise home screen. All existing Student users are displayed in the Students list here.Select the Show Deactivated Students checkbox
above the Students list to view all deactivated students.Click the Filter
to display the filter pane, find the group of students that are to be reactivated.
Once the selected students have been filtered into the Students list, click the 'Select All' checkbox
on the left hand side of the headings column.
Note: All checkboxes will turn purple with a tick when selected.
Click Reactivate
to reactivate the selected students. This is displayed above the Students list.A pop-up will appear, click Reactivate
to confirm the reactivation of the selected students.
Note: The reactivated students will now appear in the Students list.
Deselect the Show Deactivated Students checkbox
to view the Students list again.
The reactivated students will now be displayed in the Students list where they can now be added to sittings to complete tests/assessments. Their details can also now be edited if required.