Using Testwise

If you have recently purchased, or are interested in purchasing, our Testwise online testing service, GL Assessment offer short e-learning modules to demonstrate the set up and best practice for the use of Testwise. To begin with, we recommend you check how your IT systems are likely to perform against our Testwise testing platform.

Take a look at our Testwise help and guidance notes.


Getting Started

Initial Setup

Managing Students

Creating A Sitting

Administering A Test

Running Reports

Minimum System Requirements

More information about device compatibility can be found on our minimum system requirements page.

Lucid Products

  • Lucid Exact is available at
  • Lucid Rapid, CoPS, and LASS (8-11) are available on our GL Ready Platform.  More information about GL Ready can be found here.


Frequently Asked Questions

For a full list of Testwise FAQs, see our FAQ section.

Customer Support - UK and ROI

0330 123 5375
[email protected]

1800 806 185
[email protected]

Customer Support - International

+44 (0)20 8996 3369
[email protected]

Testwise Technical Support

If you are having any technical difficulties with your online testing platform, please get in touch, you will find details below:

UK: 0330 123 5375
[email protected]

ROI: 1800 806 185
[email protected]

International: +44 (0)330 123 5375
[email protected]

AnyDesk Remote Support

Our Testwise Technical Support team may ask you to download the GL Education Remote Connection software. This is available by clicking the button below.


AnyDesk Firewall Instructions