View the Services List

You can view all the Services that have been purchased by your organisation by displaying the Services List.

You can search for specific Services using the search box displayed at the top of the Services list.

To view the Services List

1. Click on the Services button on the home screen. All existing Services will be displayed in the Services List.

Note: If there are no Services displayed, this is because they have not been added to your platform yet. You cannot create Sittings or have students take tests without adding any Services. Contact the Renewals Team to ensure that the Services you require are added to the system.

2. View details of each Service by examining the information in the following columns:

Service

The name of the Service that your school or organisation has purchased.

Status

The status of the Service can be one of the following:

  • Live - Current date falls between the Subscription Start Date and End Date.
  • Pending - Current date is before the Subscription Start Date.
  • Expired - Current date is after the Subscription End Date.

Credits Available

The number of credits available for the Service. This value is the total number of students who can take tests on the current date. It is calculated by adding up all the available credits for each active subscription. If your Service contains available credits within subscriptions which will become active in the future, these will not be included in the Total Credits Available value.

The Credits Available value is reduced by 1 each time a Student user completes a test.

Total Credits

The total number of credits that have been purchased, as on the current date. This value can increase if your school purchases more credits on the current date. This value does not change as Students complete tests.

 

3. If you want to search for a specific Service Name, enter the title in full or partially into the Search box displayed at the top of the Services List.

4. If you want to display the subscriptions within a Service, click on the Preview   button to display the Service Details pane. When you have finished viewing Service Details, click the Close   button to display the Services List in full screen view again.

5. To return to the home screen, click on the Home button.