Minimum System Requirements

To use Testwise effectively, you should ensure that you run it on software and hardware that meets our minimum system requirements outlined below. 

Devices and browsers

The Testwise platform can be split into two parts:

  • Test Administration and Reporting– Where all administration can be conducted, such as managing students, setting up sittings etc. and all reporting can be accessed.
  • Testplayer– The digital assessment environment where the student actually completes the assessment.

The two different parts vary slightly in regards to recommended devices, operating systems and browsers – please see the tables below.

Please note that Internet Explorer is no longer supported.

We recognise that schools use a variety of devices and will endeavour to support you with the devices and browsers that you use. We strongly recommend that you use those that are shown as ticked below as these have been fully tested and troubleshooted. We may not be able to resolve technical issues you encounter when using a device and operating system or browser other than those recommended below.

**Important**

Not all assessments are suitable for use on all browsers and devices. Using devices which are not supported can affect students' experience.  Touchscreen devices in particular, are not suitable for all GL assessments.

Suitable Devices and Browsers - Test administration and reporting

  PC
Edge
Chrome

 

Suitable Devices and Browsers - Testplayer

  PC iOS Tablet Android Chromebook Android Samsung Tab 7 (and newer)
Edge X X X
Chrome X ✔* ✔*
Firefox X X X X
Safari X ✔* X X

(* = See tablet and touchscreen device compatible products)

  • Unless specified otherwise, you must ensure that you have the latest version of these web browsers. This may sometimes require you to update the operating system on your device.
  • You should also ensure that Javascript is enabled and that your browser window is maximised.

Tablet and touchscreen device compatible products

The following assessments CAN be taken on a tablet device, using either iOS or android operating systems, or on a touchscreen device using the normal student login page:

  • CAT4
  • PASS
  • NGRT
  • NGST

You may take any assessments on the browsers specified in the above section, 'Devices and browsers'. However, due to the number and variety of devices constantly being released into the market, you may experience some minor issues on newer devices.

Please note, the following assessments are NOT supported on tablet and touchscreen devices:

  • PT series – English 
  • PT series – Maths
  • PT series – Science 
  • Dyslexia
  • Dyscalculia
  • Exact
  • ISEB

If you experience any issues, please inform our technical support team at:
[email protected]

Screen resolutions

Screen resolutions supported by Testwise are as below. These resolutions apply if used on any of the supported devices listed above. The screen resolutions below are Width x Height (in pixels) specifications:

  • 1024 x 768 (XGA) (Not 768 x 1024 which may be the resolution of a tablet in portrait mode)
  • 1920 x 1080 (FHD)
  • 1366 x 768 (HD)
  • 1280 x 800 (WXGA)

When taking tests, if using a device with a screen height of 768 pixels, it is recommended that you enter full screen mode. This can be done using F11 on Windows, or Fn+F11 on iOS.

File types

You should be able to download the following files to your device:

  • .mp3
  • .png
  • .js .csv
  • .zip files

Whitelisting

Any firewall, content or proxy filtering done at the school must allow access to the following URLs:

If you use Smoothwall, please read the following advisory: https://kb.smoothwall.com/hc/en-us/articles/360002031690-Fix-testingforschools-com-failure-to-send-through-a-Smoothwall

Pop-up blockers

Please ensure that pop-up blockers are disabled while using Testwise. 

*.testingforschools.com

*.testwise.com

 

If you still experience any issues, you may contact our Technical Support:

Phone: +44 (0)330 123 5375, option 2
Email: [email protected]